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Policies

Returns

We truly believe we were meant to be together, but sometimes things just don’t work out! We are happy to accept your return or exchange with 30 days of receiving the order.

Email us at friends@onebunny.com and we'll help you place the return.

 

What if my items are damaged or incorrect?

We’ve got your back! If you have received a damaged or incorrect item, contact friends@onebunny.com with a photo of the damage, or the incorrectly shipped product, as well as your order number.

 

Refund process

A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. Most returns will process in 2-3 weeks. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.

 

How can I edit my shipping address?

If your order is shipping to an incorrect address, we'll get it back on track: please email friends@onebunny.com with your order number.

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